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    • Cenlar home mortgage1
    • Gave 1 star because no zero option1
  • From mobile
  • Cenlar
  • May 20
  • by anonymous
  • #639010

My Ğoodness-A persons biggest investment is being handled by a company who does not know right from left!!!!!!!!!!!!! Add comment

  • From mobile
  • Cenlar
  • May 19
  • by anonymous
  • #638344

Please call the Better Business Bureau of New Jersey at 609-588-0808 and report this company for their inept service. They already have a very poor rating. Add comment

  • May 18
  • Loans and Mortgages
  • Olsburg, Kansas
  • Home Mortgage
  • 38
  • REVIEW RATING 4/5

It appears I am not alone when it comes to poor treatment by CENLAR, (I have talked to a few good customer service people there) I have done everything in my power to work with CENLAR on my mortgage, I am a retired military person on disability, CENLAR is at the point of garnishing that disability rather than work with me... I have tried putting the house on the market, short sale, dead in lieu... Read more

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  • May 14
  • Loans and Mortgages
  • Mortgage
  • 44
  • REVIEW RATING 3/5

my mortgage was transferred to Cenlar and they take it on themselves to escrow the taxes, not the insurance as one would think would be a little more important to them. We have our own Insurance and we pay our own taxes. So they send a check to my Ins company and then want me to reimburse it. Kiss my @$$!!! Your mistake, you fix it. I'm sending the payment I agreed to with a former lender no... Read more

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  • May 13
  • Cafes and Restaurants
  • Mortgage
  • 57
  • REVIEW RATING 3/5

My mortgage was sold to CENLAR within days of closing and it's been one headache after another! 50% of the time I try to make a payment through the automated system it says the system is down. They didn't pay my insurance and the insurance company was sending me notice they were going to cancel my policy! CENLAR told the insurance company they would overnight the payment, they didn't and the... Read more

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  • May 12
  • Loans and Mortgages
  • Las Vegas, Nevada
  • Mortgage
  • 35
  • REVIEW RATING 3/5

my mortgage was transferred from Sunwest also almost three months ago and nothing but problems still can't review my account on line plus I never received any paperwork and hold time on phone is horrible who is this company? I just want to state my concerns and my dissatisfaction with your company NOT write a essay of one hundred words. People want to handle their issues in a quick and efficient... Read more

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  • From mobile
  • Cenlar
  • May 06
  • by anonymous
  • #631668

This company is horrible. Never had a problem with any other company. Add comment

  • Apr 21
  • Loans and Mortgages
  • Aurora, Colorado
  • Mortgage
  • 154
  • REVIEW RATING 4/5

What kind of company has such a generic website? No hours of operation for call center posted on website or on voice mail recording! I seriously am freaking out. 2nd month with this company and they have misapplied 2 payments....it clearly states on their website if you do NOT state that a payment is to be applied toward principal curtailment it will not be....then why someone please tell me... Read more

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  • Apr 21
  • Loans and Mortgages
  • Idaho Falls, Idaho
  • Mortgage
  • 1
  • 1
  • 75
  • REVIEW RATING 4/5

They took a payment 19 days ago and said they never received it. I had my credit union manager call and send documentation 5 days ago. I have called every day to talk to the manager at cenlar with no returned calls or answers. 19 Days of dealing with this. scores of promises to return calls and no returned calls. The employees cannot add or subtract. This company is poorly managed. Every time I... Read more

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  • Apr 19
  • Loans and Mortgages
  • Financial Services
  • 74
  • REVIEW RATING 4/5

Can not determine who oversees CENLAR but someone needs to make them answer the phone, get the data correct and stop sending letters with nonstop incorrect information, letters sometimes 2 a day!! Got a message to enter at least a hundred words, so hundred words, hundred words, again I say one hundred words, one hundred words, this web page must surely be run by cenlar. Hayes Can not... Read more

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