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    • Cenlar home mortgage2
    • Company customer service at all2
    • Gave 1 star because no zero option2

  • 4 hours ago
  • Loans and Mortgages
  • Fort Lauderdale, Florida
  • Mortgage Company
  • 1

My payments with cenlar mortgage went from $1482 to $1750, I was told that there wasn't enough in escrow, I couldn't afford to pay so I was in default 2 months. I asked for a modification and they requested the same paperwork over and over and then they tell I have to wait 30 days. I was put on a 3 month trial at $1262 for august, September, October but today I received a letter saying that if I... Read more

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  • Aug 25
  • Loans and Mortgages
  • Englewood, Colorado
  • Loan Modification
  • 44
  • REVIEW RATING 3/5

I have been waiting on loan modification since April. Every month they tell me another 30 days. Talked to them this morning 08/25/2015, told me that they just received completed package, and it will be another 30 days. I have sent them 4 completed packages, since April, and kept mailer receipts to make sure they got their information, but each time they have needed something else. I have... Read more

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  • Aug 24
  • Loans and Mortgages
  • Glen Mills, Pennsylvania
  • 83
  • REVIEW RATING 4/5

After a year in my new home I received a statement that my new mortgage would increase by five hundred dollars a month. My attorney sent a letter to Taylor, Bean & Whitaker with a statement of what I should be paying and told me to only send that amount. Shortly after My mortgage was switched to Cenlar. Two years ago I went with Wells Fargo with a lower rate. When I looked back over my... Read more

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  • Aug 24
  • Loans and Mortgages
  • Denver, Colorado
  • Mortgage Transfer
  • 56
  • REVIEW RATING 4/5

My loan was picked up by CENLAR, and I can't get them to apply the funds to my loan. I am getting foreclosure notices, and phone calls everyday. I have send them proof of payment from my bank and none of the departments are able to talk to one another and solve anything. They are now sitting on two months worth of payments and I am hesitant to send them anymore because it will also just end up in... Read more

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  • Aug 22
  • Loans and Mortgages
  • Englewood, Colorado
  • Cenlar Loan Modification
  • 45
  • REVIEW RATING 3/5

In March 2015 loan was transferred to CENLAR. Unable to make payment due to no account. When letter was finally received mailed payment, never received according to them. Mailed another payment. Now 1 month according to them 1 month behind. Filed for loan modification in April, still do not have modified. They send me a letter every 2or 3 weeks wanting different types of verification, bank... Read more

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  • Aug 19
  • Advertisements and Cons
  • Fremont, California
  • Insurance
  • 71
  • REVIEW RATING 4/5

I continuously receive letters from Cenlar asking for insurance coverage to my home, and I've provided it several times. They are awful, and they are threatening to raise my mortgage and of course that is super lame to do when i already have sufficient insurance. From all the *** stories I'm reading here and other places, I'm starting to get worried that I may be a part of the gang too. It feels... Read more

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  • Aug 03
  • Loans and Mortgages
  • Lake Wales, Florida
  • Cenlar Home Mortgage
  • 123
  • REVIEW RATING 4/5

Deed in my name after mom died [quit claim ] .Allowed electronic withdrawl of funds as I was a joint cosigner with my mom. I had money in the bank, Cenlar would not let me refinance the loan in 2013.Rates were at all time low. Cenlar would not acknowledge me or my name on the deed. Since they would not let me re-finance I sold the house. Title co. even had to hire a lawyer to get final payout... Read more

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  • From mobile
  • Cenlar
  • Jul 28
  • by anonymous
  • #673280

Absolutely horrid service. Never had a late payment or any issue until CENLAR took over our mortgage. Now, they fail to process our certified checks in a timely manner and then assess the late fee like their error is our fault. They are incompetent leeches, and we will be refinancing through SECU simply to rid ourselves of this parasitic company. Add comment

  • Jul 26
  • Banks
  • Cenlar Home Mortgage
  • 2
  • 2
  • 151
  • REVIEW RATING 4/5

We had to deal with James D. Stevenson and he was so unprofessional. Our realstate agent tried to reach him and he did not respond till 1 month later and we called him several times. He finally got back to us after someone already inspected the house and they were willing to pay the amount the bank was asking. This was through Cenlar and he responded on a Sunday "today 7/26/15" and said sorry we... Read more

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  • Jul 24
  • Finances
  • San Rafael, California
  • 1
  • 1
  • 163
  • REVIEW RATING 4/5

I have had several issues with this company. Each time, I have filed a formal complaint with the Comptroller of the Currency of the State of New Jersey. They are the governing body that regulates this entity. They will respond to you once a complaint is made. And, they must respond to the Comptroller because a letter will be sent. It takes only a few minutes to make your complaint on line. ... Read more

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