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1.3 Based on 65 reviews
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  • Customers like
    • Extremely horrible 1
    • Good interest rates 1
  • Customers don't like
    • Gave 1 star because no zero option 9
    • Anything about this place 5
    • Completely useless 4

The biggest problem with Cenlar is its *** employees. They have the mind of ninth graders. Most have no idea what they are talking about, but since they realize no trouble will come from it, they will say any *** thing to homeowners. Clearly, Cenlar does not care. The employees know little about mortgages. Cenlar hired them straight out of McDonalds and put them on the phones. Some of the statements they make are off the charts ***. Cenlar is... Read more

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How is this company still in business & why haven't they been prosecuted.?? It's downright "FRAUD", corporate thievery & any mishandling of funds that are not being paid w/our own money for our security, How can anyone trust them? As a new customer, now I'm just trying to get away as fast as I can before all the issues start happening to us. I'm surely heading for the Attorney General in Erie, and every attorney general's office in the states... Read more

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  • From mobile
  • Jul 16
  • #883500

Have had Cenlar for 4 years, refinanced with them 2 time as well I think the company is great the customer service is excellent. I know everyone is in titled to their own opinion.

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On June 2016, my monthly payment went up by $100 dollars per month and I called them. After I tried several times, someone picked up the phone. I sincerely asked why the payment goes up? She replied that it was because every year they are estimated the payment goes up due to state taxes and some other additional insurance.. I asked to get the copy of each payment increment so that I can follow up. She said no, and they can’t do that. I argue... Read more

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I HAVE HEARD AND READ DIFFERENT COMPLAINS ABOUT THIS COMPANY NOW I AM STARTING TO BELIEVE THEM ALL. I FILE MY INSURANCE ON MY HOUSE. I RECEIVED A CHECK THAT HAD MY NAME ON IT AND THEIR NAME ON THE CHECK. I WAS TOLD TO SEND THE CHECK IN SO THEY COULD SIGN IT AND RETURN IT BACK TO ME. THAT WAS MAY 17TH . I HAVE NOT HEARD ANYTHING ELSE ABOUT THE CHECK. NOW THEY KEEP GIVING ME THE RUN AROUND ABOUT THE CHECK. I HAVE SPOKEN TO SERVE PEOPLE BUT NO... Read more

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  • From mobile
  • Jun 13
  • #865155

This company refuses to accept the fact i closed my escrow. Now they refuse to accept my payments. I had to hire an attorney. They sent me others personal info

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My loan was sold to this company. The have a long ways to go to be It takes for ever to reach someone they dont know how to do business correctly and help clients they told me I was set up on auto payment after over 6 hours on the telephone I was told I was all set up, to find out later it was incorrect information. I am always amazed at companies who operate like this one. Have had many many problems with them in the few months they have owned... Read more

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The list's of other peoples poor one star reviews here and on multiple websites including Consumer Affairs and BBB should have screamed the volumes of truth about this company, its people and their lack of operating with ethics and integrity. If had only known they were going to sell my home loan to these hoodlums and been presented another loan processing option I would have taken it in a heartbeat. There has been an unabashed lack of... Read more

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I and my bank have contacted cenlar on numerous occasions to locate and return two checks which were mistakenly sent to Cenlar. It is difficult to get hold of a human being, but when we do we explain the situation and fax them all the pertinent information. They respond they will have their investigative unit get into the matter and respond in 3 days. This is the story at least 10 times. No one ever phones or communicates back. It is a black box... Read more

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Cenlar is the most dishonest group of people this country has ever seen or heard of. They take your money and say you didn't pay them. I'm a Vietnam ear veteran and have work most of my life. And they treat us like ***. I think they should be tried for the crimes and put out of business. All our money goes straight over sea's. Know wonder were all broke. Something has to be done about this bunch of crooks. Read more

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