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I have been waiting on loan modification since April. Every month they tell me another 30 days. Talked to them this morning 08/25/2015, told me that they just received completed package, and it will be another 30 days. I have sent them 4 completed packages, since...
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Review
#688833 Review #688833 is a subjective opinion of poster.
Service
Cenlar Loan Modification
Reason of review
Order processing issue
After a year in my new home I received a statement that my new mortgage would increase by five hundred dollars a month. My attorney sent a letter to Taylor, Bean & Whitaker with a statement of what I should be paying and told me to only send that amount. Shortly...
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Review
#688349 Review #688349 is a subjective opinion of poster.
Service
Cenlar Mortgage
Reason of review
Problems with payment
1.0
Details
My loan was picked up by CENLAR, and I can't get them to apply the funds to my loan. I am getting foreclosure notices, and phone calls everyday. I have send them proof of payment from my bank and none of the departments are able to talk to one another and solve...
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1 comment
Anonymous
#1103543

I am here with class action lawsuit lets do one

Review
#688309 Review #688309 is a subjective opinion of poster.
Service
Cenlar Loan
Cons
  • Completely useless
Reason of review
Problems with payment
Loss
$2596
Preferred solution
Deliver product or service ordered
In March 2015 loan was transferred to CENLAR. Unable to make payment due to no account. When letter was finally received mailed payment, never received according to them. Mailed another payment. Now 1 month according to them 1 month behind. Filed for loan...
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1 comment
Anonymous
#1032631

i'm also in the same boat as you are I have an FHA loan and was just told last month by a rep that there is other things that I could qualify for which is a forbearer where the payments would be placed at the end of the loan term but now i'm afraid that it's 2 late to even save my house tried to do a repayment plan my monthly payments where only $955 a month and when they entered the repayment it went to $1600 a month something that I can't even pay i'm just so pissed with this company...

Review
#687437 Review #687437 is a subjective opinion of poster.
Service
Cenlar Loan Modification
Reason of review
Poor customer service
1.0
Details
I continuously receive letters from Cenlar asking for insurance coverage to my home, and I've provided it several times. They are awful, and they are threatening to raise my mortgage and of course that is super lame to do when i already have sufficient insurance. From...
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Review
#685311 Review #685311 is a subjective opinion of poster.
Service
Cenlar Mortgage
Reason of review
Poor customer service
Loss
$300
Preferred solution
Let the company propose a solution
Tags
  • Bad Home Insurance

Cenlar review in Lake Wales, Florida: Unpaid escrow account refund after house sale

1.0
Details
Deed in my name after mom died [quit claim ] .Allowed electronic withdrawl of funds as I was a joint cosigner with my mom. I had money in the bank, Cenlar would not let me refinance the loan in 2013.Rates were at all time low. Cenlar would not acknowledge me or my name on the deed. Since they would not let me re-finance I sold the house. Title co. even had to hire a lawyer to get final payout info from Cenlar , just so I could sell the house. A refund should have come to me from the escrow account. TO DATE I HAVE NOT RECIEVED THAT REFUND IN MY NAME , THEY PUT MY DEAD MOTHERS' NAME ON THE CHECK- KNOWING THAT IT CANNNNOT BE CASHED. GOD help any one else in a similar position , because they ARE CROOKS , AND obviously UNTOUCHABLE..
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1 comment
Euel
#1107427

Do you know of a class action with this? They are also withholding our escrow refund :/

Review
#676759 Review #676759 is a subjective opinion of poster.
Service
Cenlar Mortgage
Cons
  • Non payment of escrow refund
Reason of review
Problems with payment
Loss
$3000
Preferred solution
Full refund
Tags
  • loan and mortgage company

Cenlar Mortgage Review

1.0
Details
Absolutely horrid service. Never had a late payment or any issue until CENLAR took over our mortgage. Now, they fail to process our certified checks in a timely manner and then assess the late fee like their error is our fault. They are incompetent leeches, and we will be refinancing through SECU simply to rid ourselves of this parasitic company.
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Review
#673280 Review #673280 is a subjective opinion of poster.
Service
Cenlar Mortgage
Reason of review
Poor customer service

James D Stevenson from Cenlar is a useless employee who should be fired.

5.0
Details
We had to deal with James D. Stevenson and he was so unprofessional. Our realstate agent tried to reach him and he did not respond till 1 month later and we called him several times. He finally got back to us after someone already inspected the house and they were willing to pay the amount the bank was asking. This was through Cenlar and he responded on a Sunday "today 7/26/15" and said sorry we can't help us. I'm going to request to speak with his supervisors and let them know they have a useless employee working for them and he needs to be replaced ASAP. I will now pursue a Deed In Lieu
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2 comments
Anonymous
#1025315

James Stevenson is one of the most knowledgeable negotiators out there. I met him 5 years ago at BOA, we have closed many short sales together.

He was my guru go to man, when a short sale stumped me!

Cenlar you are going to regret letting this man go!

James,

You are missed :)

Willetta
#1021399

im sorry this happened to you. this place sucks ***!

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Review
#672305 Review #672305 is a subjective opinion of poster.
Reason of review
Poor customer service
I have had several issues with this company. Each time, I have filed a formal complaint with the Comptroller of the Currency of the State of New Jersey. They are the governing body that regulates this entity. They will respond to you once a complaint is made. And,...
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3 comments
Anonymous
#1636126

this company has acquired accounts from Citi. Because my home was lost in a fire, it is uninhabitable.

I'm in litigation with Allstate, "the evil hands" and Cenlar claims I've abandoned the property and changed the locks to my home. The house is uninhabitable, no one can occupy the property. Are these people insane? I'm in NY and have sued them in Supreme Court for financial exploitation of the elderly and violations to my constitutional civil rights.

Look it up under Index# 709301/19 and copy paste the contents modifying to suit your situation.

Do not rely on agencies to resolve your problem but bring them to Court. They are afraid of the courts who will demand answers for you.

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Review
#671064 Review #671064 is a subjective opinion of poster.

Cenlar review in Enterprise, Alabama: How Do You Sue This Company For Willfully And Disgraceful Malpractices?

Since my mortgage was sold to this company our perfect payment history has been destroyed. Despite the fact this company is supposed to debit (automatic withdraw) my account every month, late fees and bad check fees are mounting, I don't even write checks. These fees are not mounting because delinqency on our part but due to their determination to debit our account on the wrong day, or not applying payments when they should have been applied. My payments are due on the 1st of every month. In spite of my efforts to pay my mortgage before time by phone and automatic bank debiting, my payment was finally debited from my account today 7/23/2015. I have been going through this for the past 3 months. Someone please help before it's too late. Disabled Vet from N.C.
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Review
#670932 Review #670932 is a subjective opinion of poster.
Service
Cenlar Mortgage
Reason of review
Problems with payment
Loss
$100
Preferred solution
Let the company propose a solution