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STATE OF ILLINOIS DEPARTMENT OF FINANCIAL AND PROFESSIONAL REGULATION DIVISION OF BANKING IN THE MATTER OF: ) ) TAYLOR, BEAN & WHITAKER MTGE. ) CORP. License No. MB.0005493 315 NE 14th Street Ocala, FL 34470 ) ) ) )...
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Review
#568095 Review #568095 is a subjective opinion of poster.
Service
Cenlar Mortgage
Reason of review
Damaged or defective
Loss
$146000

Cenlar - Tax Escrow Review from Morrisville, Pennsylvania

Cenlar forced tax escrows before my taxes were due. They jacked up my payment 900.00 per month. I am going to pursue a class A action suit. Anyone else have this prib?
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4 comments
Anonymous
#1063673

Yes we are having the same issue.

Geminid69@msn.com

Anonymous
#969521

Shellpoint sold our loan to Cenlar in Sept of 2014. They failed to pay our property taxes but kept collecting escrow!

I didn't realize it until the January statement came and said '$0 taxes paid in 2014' . It took me 4 months to resolve this issue.

The exuces were endless; "we didn't know who to pay, we don't have your loan paperwork, the loan account was set up wrong...." Then they wouldn't allow me to remove the escrow from my account!!! I will be refinancing and getting the *** away from this company!

Anonymous
#928825

I had the same problem and I am open to joining a class action suit! They hiked up my mortgage after telling me that they paid my taxes; however, when I talked to the city about the tax payment I was told that they had no record of a payment from Cenlar so I paid the taxes myself but they will not remove the escrow from my account!

Anonymous
#951375
@CYF

If anyone is getting together to file a class action suit against this company I am in, I am having so many problems with my escrow, payments they say I have missed and so on and so on.

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Review
#556796 Review #556796 is a subjective opinion of poster.
We have been battling with Cenlar and Freddie Mac for years to show proof of Mortgage ownership on our home in Rockford, Illinois. We have a clouded/unmarketable title because the loan originator Taylor Bean and Whitaker went bankrupt in 2009 and the CEO is in prison...
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Review
#556296 Review #556296 is a subjective opinion of poster.
Service
Cenlar Mortgage
Cons
  • I did not like
Loss
$146000

Cenlar review: Not my name or my address, why am I paying this mortgage?

1.0
Details
My loan has been sold for the third time, from Wells Fargo, to Aurora, to Cenlar. Somehow, when my mortgage was transferred to Cenlar, both my name and address are incorrect. So, I guess this isn't even my mortgage so why am I paying it. I tried to fix this on the website but can't. I tried to fix it by phone but I have to mail some stuff and I'm sorry but I don't think it's my responsibility to gather documents and pay for a stamp to mail them when it wasn't my mistake in the first place. How can the address not even be correct? I guess I am the real *** here for paying the mortgage since it's not my address or my name.
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Review
#543696 Review #543696 is a subjective opinion of poster.
Reason of review
morons
Preferred solution
Don't hire ***
Tags
  • incorrect name
1.0
Details
Has anyone filed a Consumer Financial Protection Complaint on this company? I certainly haven't seen any in the database. REPORT THE PROBLEM go to http://www.consumerfinance.gov This company was unreachable for the first two years of my loan, then once I was able to...
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1 comment
Anonymous
#929110

I filed a complaint with the FDIC and this was their reply " Based on our review of your correspondence, the institution you referenced is under the direct supervision of the Office of the Comptroller of the Currency (OCC)." If enough people complain maybe this company can be stopped!

Review
#541058 Review #541058 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$11500
1.0
Details
I make $1000.00 monthly payments the loan is 382.00 roughly the rest is suppost to go on the principal. nobody has a record of my money they report me 3 months late every month and they report me in foreclosure all this is on my credit report. try calling someone all...
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2 comments
Anonymous
#956855

cenlar provides forged documents in QWR

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Review
#538498 Review #538498 is a subjective opinion of poster.
Service
Cenlar Loan
Reason of review
Poor customer service
Loss
$35000
Preferred solution
get someone in you crap company that know what they are doing and stop stealing my money get my credit report fixed put the balance of what I pay on the principal of the loan you *** up *** are just making extra payments when the pverpayment

Cenlar review: Denied Short sale!

1.0
Details
They use the Julian calendar to figure your net income which is not the standard way by doing so they said we make about 1600.00 more a month and that they denied the short sale because we have 445.00 to much after we pay our bills. They said this is how they do it and it is not negotiable the buyer was at 100% of the FHA appraisal . Never heard of this Julian calendar thing my husband gets paid bi weekly. We were paying our Mortgage all along and now have stopped maybe they thought we we just keep doing it, house has been for sale over a year.
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Review
#535427 Review #535427 is a subjective opinion of poster.
Service
Cenlar Mortgage
Reason of review
Short sale denied
Preferred solution
Let the company propose a solution

Cenlar - Mortgage Review from Washington, District Of Columbia

Cenlar is horrible. They have made unauthorized withdrawals from my account, have added numerous "fees" and charges that are in error or un substantiated, and not refunded out money. Customer service is abysmal and it is hard to conact a human. Horrible company to take over our mortgage. Need to file class action lawsuit.
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3 comments
Anonymous
#929114

I am open to joining a class action suit! They hiked up my mortgage after telling me that they paid my taxes; however, when I talked to the city about the tax payment I was told that they had no record of a payment from Cenlar so I paid the taxes myself but they will not remove the escrow from my account!

Anonymous
#924460

What is going on with Cenlar?I Paid my Loan on line last month I have a receipt they have not taken it out of my account,I called every number I can fine for them and even sent a fax everything unavailable. Did they go under?

Anonymous
#873532

Class action lawsuit, yes please! The company will not contact you to work out a payment plan, doesn't accept payments & lies about loan workouts.

How could the government allow them to foreclose on people's home without reviewing the paperwork for themselves.

Who is Bayview? Why doesn't the company reply to my messages & call at a time when I can reach a human being.

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Review
#531329 Review #531329 is a subjective opinion of poster.
Service
Cenlar Mortgage

Impossible to create an impound account with Cenlar.

they are very slow to respond and each time you call reps are not knowledgeable enough to guide you through. I was trying to create an impound account where I needed to send in some paper-work they requested. but it took them 3 months to respond on each paper. when I contacted them they were unaware of my account and asking for the same paper-work I already sent in 3 months ago. After another 3 months they also asked me to deposit money, which was changed later via a notification 2 months later. finally I gave up because my insurance and taxes were due by then. I wish I did not have Cenlar as my mortgage company.
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Review
#523015 Review #523015 is a subjective opinion of poster.
Service
Cenlar Mortgage

Does anyone do their job at CENLAR?

Cenlar holds the mortgage of my deceased mothers property. Before she passed in 2006, the county changed the address of the property. Numerous times I have sent the information provided from the county and post office of the change. Still 8 years later that is not updated. Later that year my mom passed away. I have sent all the information from the death certificate, letter of testamentary and all other requested documents~yearly...if not more. Still 8 years later that has not been updated. Now Cenlar stopped paying the insurance and taxes out of the escrow attached to this house- after 7 years of paying it and nobody is able to talk with me because once again they have not updated their system. When I asked to speak with a supervisor I was told they were not even able to transfer me because I am not on the loan. I am now to the point of getting a attorney to deal with this horrible financial institution. ...or maybe I will just stop making the payments. Maybe they would find time to fix this situation then.
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Review
#520074 Review #520074 is a subjective opinion of poster.
Service
Cenlar Mortgage