Cenlar
Reviews and Complaints
Contact info for the Executives at Cenlar:
Cenlar-Lawsuit for harassment
Are they pocketing my money?
I was once a TB&W costumer as well. Never had any problems with them.
I didn't ask for cenlar to take over my loan. Long story short, Cenlar is taking my payments, cashing the checks and not applying the payments to my loan, are they pocketing the money? They keep telling me that I never made my last payment to TB&W which has been almost a year now, which I did and have the cancelled checks. They are stating that there are only patments I haven't made which I have cancelled checks for as well.
I have faxed them the proof over and over but yet they still are sending me certified letters telling me they are going to foreclose.
They do not call back when they say they will, they do not pay taxes on time and now the newest thing...since they haven't applied my payments they are showing a deficit in my escrow and now my payment has gone up over $100.00. They have completely ruined my credit so I can't refinance because it shows that I am more than 3 payments behind. I have told them every time I have talked to them that I have the proof in my hand that I have made my payments yet they keep saying that I didn't make them. I know I won't get any of the escrow problem resolved before October when my payments i supposed to go up.
What do I do?
I am going to contact a lawyer. Nobody should have to go through any of this!!
CENLAR won't help with HARP Refinancing!!!
We are trying to refinance our mortgage that CENLAR acquired from Taylor, Bean & Whitaker into the Housing Affordability Refinance Program (HARP), but CENLAR is utterly useless.
CENLAR told us that we were viable to have our loan refinanced and told us to contact one of two banks they are working with on HARP refinancing. The first bank won't write a loan for the state where our home is, and the second bank tells us that our loan is not on CENLAR's list of approved loans for refinancing.
I have spent three weeks, 40 hours and 65 phone calls to CENLAR and the bank trying to get an explanation but to no avail.
CENLAR is a P.O.S. company with H.U.A.
Cenlar servicing illegal loans
Cenlar adding charges INsurance and taxes to my loan when I already have it on my own.
Cenlar?????
Need to join class action against Cenlar - Central Fraud Adminstration and Robbery
If anyone knows the law firm handling the class action against Cenlar (I've heard people mentioning one), please contact me at wilsonrand@***.com. I want to contact them directly.
These people are crooks. It's not hard to see why... when I asked them why I was being charged for something I never agreed to pay for and don't want, they simply replied that it was a "force payment." OK, so that's the mentality we're dealing with, huh? They're just begging to be sued.
Let's oblige them.
I could see them charging people an additional hundred bucks here, fifty bucks there, hoping no one would notice. But these people want to raise my monthly mortgage payment by nearly fifty percent!!! If that isn't just totally unscrupulous, fearless, shameless greed, I don't know what is.
Rejected Loan Modification Request
I submitted a loan modification request July 2009 and did not receive a response back from CENLAR until February 2010 beacause the CENLAR representatives said that they had a backlog on loan modification requests. Well, the rejection that I received indicated that I did not have enough money.
Go Figure! The reason for the loan modification request was to get my loan modified because there was a change to my income. To date, I have not received any assistance from this company. Instead, they insisted that I continue t pay my loan.
Everytime that I called, I gota different response. I can never get clear direction on how to get a modificatio to my loan.
Cenlar and flood insurance
You can't make this stuff up...
Cenlar (which has to be the perfect name for a stereotypical evil mega-corporation) has sent me a letter saying I need to increase the coverage on my condo's flood insurance by 111k. No proof, no supporting documentation, no due date; just a threat that if I don't comply they'll tack on their own flood insurance premium to my loan.
This is such a blatantly transparent attempt to squeeze money out of me. Did I mention the condo is in a tower on the 14th floor?! Big risk for flooding...
Cenlar info and public press release with CEO name
Here we go again !
Never able to help
Cenlar...No Help, No Cust. Service, Nothing...
Please, can someone help me. We are going through the exact same thing that, it seems, everyone else is complaining about.
We have been in our home for 7 years now. Never had one complain or anything with TBW. Now that Cenlar took over, all of the sudden my mortgage payments went up by 300 a month, due to taxes and insurance costs. The thing is, I pay outside insurance.
Why are they claiming that they are paying it when I pay it, outside. I called, faxed, yelled, hung up numerous times over the last three months. My wife did, too. I'm pretty much at the end here...I don't know what else to do.
Any suggestions? Any help at all would be very greatly appreciated. But I'm pretty much full of the BS that has been shoved down my throat in the last 3-4 months. I'm thinking of calling the Fox news team and have Hank check these clowns out.
All I know is, I will not be paying these people an addional 300 bucks a month when I didn't agree to it. Someone please give me any help...who can I call?
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I was a TBW customer I have always made my payments on time but when Cenlar took over in August/September of 2009 they claimed I had missed September's payment. I had no idea until August/September of 2010 when I tried to refinance my mortgage and found out the they had me on a 30 day rolling and were not reporting to the Credit Bureaus.
Never once did I receive a late notice if I had I could have make the payment. I feel they lost my payment and now I have to suffer. Because of Cenlar I am not able to refinance my home.
I will join anyone that does a Class Act Suite agianst them. elizabeth.marshall@***.com.
we just received a call last night telling us the same thing!!!! We also had TBW and made our payments to them electronically through Aug.
09. Now, 11-23-10 Cenlar is saying that we did not make our Aug. 09 payment!!!! We have never received a late notice, phone call or late payment charge from them until the call last night!!!!
We have never been able to access their website and now they are wanting us to prove we paid our 8-09 payment!!!! They are crooks! We've struggled along like everyone else in this economy to maintain our good credit and have never been late on a payment.
This is pure harrassment and a scam! If there is a class action suit against them we want to join in!!!!
We were a TBW loan taken over by CENLAR as well. We have made our payments on time for the past year since we rec'd instructions from CENLAR on pymt.
We got a call from a CENLAR rep tonight telling us that we were behind on our payments. When I told her that was incorrect, she said let me see, says here you didn't make a payment during the transition period for the loan in OCT 2009!!
A year later? This is absurd They didn't like my response from there :)