Taylor Bean and whittaker had our mortgage, sold to Cenlar-we get our monthly payment statement and it had a $773.00 amount to pay for April 1/2012, all along we have been paying $820.00-we called them and the guy on the phone that we couldn't understand because his language was hard to understand-he said that actually we have to pay $950.00 ! (what?!) after many minutes of aggravation-he said it was because LAST year, our escrow was behind because our taxes went up-REALLY???
Last year???? what a bunch of bone heads...we got off the phone, dropped a few f bombs, called another Mortgage and am quickly getting the *** out from under them!
We will be re-financing soon! STAY AWAW FROM THIS COMPANY-I can't even get signed on to their website-it also screws us around!
Product or Service Mentioned: Cenlar Mortgage.