Celnal unilaterally jack up my loan for $200/month! Thir explanation is that when loan was transfered to them from original lender (Home Savings of America) in June this year they cannot find proof of insurance for period April 2011 to June 2011 and decided to impose retroactve policy of $2400.
Of cours eae had insurance (nobody will originate loan w/o insurance), period they talking is first two months of loan which was originated in April 2012. After spending more than two hours on phone with somebody who speek broken English and put me on hold 10 times he come to conclussion that they have to "recalculate" my loan again and I have to send them proof of insurance for period which is 15 monts past?!
This is sample of loan shark or organized gouging of unprotected customer. What can I do now?
Product or Service Mentioned: Cenlar Loan.