Cenlar mortgage uses an India call center and no one
can be reached here in U.S.
I tried to close escrow account and get my money back and it has
taken 2 weeks! They hold 2 months escrow because that is their
"policy" which is drawing interest. Not their money but get the
benefits!! My previous mortgage company did not require this to be held
9in my escrow account.These people are not at all customer focused.They
are totally indifferent
Their Customer Service would be better served to call it CUSTOMER
Product or Service Mentioned: Cenlar Mortgage.