Cenlar is definitely a joke! They don't have a record of my payment that was made over a year ago and now demand me to send them proof of payment.
What the heck? It's over a year ago...why they never inform me?? I found out because they said they said I still owe the most recent month's payment, which they already received. I closed the bank they used to pay them and was concerned that I couldn't get the information they need, which means I have to pay an extra monthly payment...the one I already paid and they lost record of.
Luckily I have the bank statement that shows the payment. They shouldn't have lost that information in the first place. They also lost my insurance coverage statement and ordered one that costs over a thousand for a year coverage. How ridiculous!!
The coverage should cost only about $300/year. Unbelievable!!! Not only that, the coverage was in the past...They are unorganized.
They blame the customers instead of taking their work seriously and be responsible for their imcompetency. Seriously...we all should do something about their poor service.....it's our rights to demand as much.