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1.0
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Cannot set up my ACH properly, won't return phone calls, phone lines always busy, systems down etc every time we call for last 3 months. Contemplating just paying off loan so we don't have to deal with absolute incompetence.

How they can continue as a loan services I have no idea. Ther should be some regulation surrounding a servicing company that provides data to credit bureaus that could have such a negative impact to homeowners credit profiles.

Surprised there has been no class action against this company. Has anyone figured out how to get ahold of a competent person at Cenlar to r solves their issues?

Product or Service Mentioned: Cenlar Customer Care.

Reason of review: Poor customer service.

I didn't like: Gave 1 star because no zero option.

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