I have had 3 loans switched to Cenlar from Taylor, Bean, Whitaker and all 3 have been handled poorly. I got notification for 2 loans within a month but have had trouble with online login and have been unable to get a response.
The other loan took over two months before I got transfer information. I knew it was transferred so I called and emailed every week for two months and got no response.
I still can't get them to correct my online services. I've had dealings with 10 mortgage companies in my life and they are by far the absolute worst!
Product or Service Mentioned: Cenlar Loan.