My husband notified Cenlar-after being pushed around from bad customer rep to another
. After finally getting a "supervisor" who we could understand, he let them know we would be late on our 11/11 payment. We made a "deal" with them, if we doubled up the next month (December, along with Christmas debt) on that payment, which we did-keeping up our end of the deal, then, they would not report us to the credit bureau. Well guess what? They went ahead and did it any way! Now, we are so screwed! Our credit was PERFECT, never even a late pay. Now we cannot refi, we a stuck with HORRIBLE COMPANY for god knows when. They are charging us late fee's when we pay the second half of the month! I see that place like that commercial with the guy in a hut in Syberia! NIGHTMARE! I cannot wait until they get bought out and maybe we can have a real mortgage company again!
Product or Service Mentioned: Cenlar Mortgage.
Monetary Loss: $15600.