2009 took over loan from BK Taylor-Bean Whittaker. 2010 called us and sent letter needing proof of our payment to TBW for August/September 2009.
We sent them bank statements for those 2 months. They called us 10 more times within the next 4 months repeating the request which we had already supplied.
Then they sent us a letter stating that the statements were incomplete and that they needed the actual front and backside of our checks plus a written statement from Wells Fargo (our bank) stating that the money was taken out of our account for this purpose. I believe that their actions are in fact criminal and that they should really be investigated accordingly!