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I took a loan out with Cenlar for 26,000 with a payment per month of 102.00. Without notice they raised the monthly payment to $584.00. I am fighting them on this and will file a complaint with the Washington St Attorney General this week. Do NOT do business with this...
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1 comment
Anonymous
#1653077

Seems like there is something missing from your comment. What happened?

Missed payment? I can't see why a company would raise a payment almost 6 times the original payment without something happening. My personal red flag has been raised with them concerning my mortgage being transferred from CitiMortgage. My electronic payment should have posted yesterday 3-1-19.

It's not showing up.

Even though it is Saturday, the computer should be showing the payment received. I have already contacted CitiMortgage filing a complaint as well as Cenlar.

Review
#1419005 Review #1419005 is a subjective opinion of poster.
Service
Cenlar Loan
1.0
Details
At this moment I would like to find another bank to refinance to get rid off Cenlar . They told me that in order to make a principal payment I had to make the monthly payment due on 06/01/18 So I did they charge me $ 5 dollars In short the funds are abailabe on my...
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Review
#1263767 Review #1263767 is a subjective opinion of poster.
Service
Cenlar Loan
Reason of review
Problems with payment
1.7
Details
Contacted re: We want to be responsible for our Tax's & Insurance were told to write. never heard from them called and were told a letter was in the mail. Letter dated November 15th 2017 says for waiver of escrow your Loan to Value must be 90% or less, presently your...
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Review
#1232496 Review #1232496 is a subjective opinion of poster.
Service
Cenlar Loan
Cons
  • Totally p off
Reason of review
Poor customer service
Loss
$700
Preferred solution
Let the company propose a solution

Difficulty obtaining a corrected 1098 | Cenlar in Ewing, New Jersey

1.0
Details
With reinstatement of the option of claiming the pmi it has taken weeks to gain the status. I refinanced after they sold my loan to another company and was provided an electronically copy on 2/23/18. After several calls with no option to speak with anyone, I just spent 40+ minutes on hold to be told that it was mailed ob 3/6/18. I am watching the mail. Since I already filed my taxes, the amended one must be sent via USPS. It can't be filed electronically. Glad I have someone else.
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Review
#1211540 Review #1211540 is a subjective opinion of poster.
Service
Cenlar Loan
Reason of review
Poor customer service
1.0
Details
Cenlar requested bill from flood insurance. co. I sent by their recommended website, but it was not fully legible. Never contacted me, I thought all was well until 30 past deadline. Got email stating they have secured flood insurance for almost 5 times premium. I took...
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Review
#1101341 Review #1101341 is a subjective opinion of poster.
Service
Cenlar Loan
Reason of review
Problems with payment
1.1
Details
CENLAR has put me in delenquency in which I have outstanding credit. Not any more! Because of the thievery of this company. CENLAR stated I havent sent 5 payments to them. Those payments were cashed in from CENLAR several times thru the bank. I only send cashier...
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1 comment
Anonymous
#1403354

I too am being pushed around by CENLAR on PMI removal. I have sent letters, emails, contacted the mortgage originator all to no avail.

I do not even get a response to tell me to be patient or some other lie. And as usual, we had no choice in the mortgage funding.

My mortgage was done through a much more competent lender who of course sold it off to CENLAR. I was in the process of trying to find a phone number when I ran across this site and saw that I am not the only poor sucker.

Review
#1052930 Review #1052930 is a subjective opinion of poster.
Service
Cenlar Loan
Reason of review
Problems with payment
We have been trying well over a year to cancel the PMI on our house.We bought a foreclosure, and our LTV qualifies us for not being able to pay this in the first place. My first email to this dreadful excuse of a mortgage company was back on 1/6/16, and my request was...
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7 comments
Anonymous
#1648671

I'm dealing w/ them now re. removing my PMI.

I submitted a few complaints to the BBB.org of New Jersey to see if they can help expedite things. Totally unacceptable they don't give a phone number for the PMI Dept.

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Review
#993515 Review #993515 is a subjective opinion of poster.
Service
Cenlar Loan
Reason of review
Poor customer service
1.0
Details
Before the ink was dry, they sold the loan to Cenlar, who promptly attached the wrong SS# to it. I found this out when I could not long onto their website because my SS# doesn't match the one on the loan. And apparently the tax Form 1098 went to the person whose...
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Review
#942341 Review #942341 is a subjective opinion of poster.
Service
Cenlar Loan
Reason of review
Order processing issue
1.4
Details
Get this, Cenlar was supose to take over my loan on May 2, 2016, well on the 25th of april I got no less than 3 phone calls from the "welcome center" letting me know my april paymennt was late but I had a 60 day grace period. I informed them that they did not have my...
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1 comment
Anonymous
#1168558

Ronald contact me!! This can easily get you foreclosed on lets get this figured out and stop them

360-801-8025

Review
#838982 Review #838982 is a subjective opinion of poster.
Service
Cenlar Loan
Cons
  • Customer service
Reason of review
Problems with payment

Contact Cenlar Customer Service

Website:
www.cenlar.com
Mailing Address:
425 Phillips Boulevard
Ewing, New Jersey 08618
United States
Phone:
(609) 883-3900
All Cenlar Contacts

Cenlar Reviews

  1. 144 reviews
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  5. 3 reviews
Cenlar reviews
The website itself looks like it hasn't been touched since the early 90's, but at least for awhile it would function.One day I logged in to make a payment with the same username and password I have used since day one and was told I was locked out. I made one...
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Review
#838822 Review #838822 is a subjective opinion of poster.
Service
Cenlar Loan
Reason of review
Problems with payment