Product: Cenlar Mortgage Clear all filters (0 of 177 reviews match)
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We have a number of professional and personal contacts in the appraisal industry in our area that have all consistently said that appraisals in our area run at about $450. Despite multiple attempts to communicate this to Cenlar they continue to insist that we need to...
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Cenlar Mortgage
#1306297
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Cenlar - Refusing to change misreported payment
Cenlar - Refusing to change misreported payment
Cenlar - Refusing to change misreported payment
After responding no less than 10 times via USPS, e-mail, Fax and telephone, Cenlar will not change the status of a misreported payment in July of 2017. It has shown on my credit as 30 days late when it was paid prior to that windows. I have documented proof, have filed...
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1.8
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Cenlar Mortgage
I didn't like
  • Dishonesty from customer service supervisor
#1241004
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This Cenlar POS!! company bought our mortgage in 2016. Never paid our taxes for 2 years now we got a bill for over $5000. We received a bill from our tax collectors office in June 2017 we contacted them and no reply. BTW very difficult to get a live person and one does...
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1.0
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Cenlar Mortgage
I didn't like
  • Poor quality
#1215642
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My mortgage was purchased by CENLAR in 2016. They took an entire 60 plus days to generate an account number and sent me a letter stating that they would send a payment schedule as soon as the account number was generated. Once I finally received my account number and...
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1.1
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Cenlar Mortgage
I didn't like
  • Awful website and even worse customer no-servce agents
#1179612
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i complained to Office of Comptroller of the Currency which i believe regulates them and i suggest you do the same. CENLAR customer service is an oxymoron. I would not trust them whatsoever. i plan on reviewing their figures with a fine tooth comb and i think we...
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Cenlar Mortgage
#1162228
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Cenlar - Terrible

Wouldnt refund my escrow even though i am tax exempt. Then paid off mortgage still refused to refund. They should be prosecuted
1.0
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Cenlar Mortgage
#1159185
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Cenlar - Can't get anyone to answer the phone

Ive been calling cenlar since December the 22nd to make a payment on my mortgage all i get is a recordind that says high call volume each call that ive made trying to reach someone has been over 30 minutes some of my call have been at least 45 minutes doesn't matter what time of the day im trying to call
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Cenlar Mortgage
#1157943
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In August of 2017 I received our tax bill from the school district which I then mailed a copy of to Cenlar. I called to confirm it was received and would be paid. Then in November 2017 I get a notice from the school district that our taxes were never paid and they...
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1.0
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Cenlar Mortgage
#1142508
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My mortgage was through Cenlar Mortgage. For 2 1/2 years they stalled on considering me for a HARP modification. I faxed and mailed my documents to them 6 times. Each time, they waited until my bank statements were over a month old to tell me that my docs were...
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1.0
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Cenlar Mortgage
I didn't like
  • Being cheated and lied to
#1138656
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Do not do business with Cenlar. We bought a house April 2017 and have been paying into escrow for our property taxes. Due to a delay in the local County Tax Assessment Office filing the property division at the time of closing, we are being required by Cenlar to pay...
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1.0
Product
Cenlar Mortgage
I didn't like
  • Screwed up my escrow account
#1091608
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