Paid off a Loan with Cenlar on the First of the Month it has now been 42 days and we still do not have our escrow refund and everytime I call I get someone in freakin India who cannot speak proper English and they ALWAYS say the check is in the mail!!!!!!!!! Called THREE TIMES TODAY got THREE different explanations on my refund..FINALLY DEMANDED a person in the UNITED STATES (i mean *** thats where I live NOT FREAKIN INDIA) and that person also had a different explanation for my refund.
We are talking in excess of $2800.00!!!!! They are absolutely the most HORRIBLE company to deal with and I have been in Real Estate and Finance 25 years!
Cenlar should been SHUT DOWN!!!!! AND you Customer Service Representatives SHOULD ALL BE FROM THE USA AND SPEAK PROPER ENGLISH THIS IS FREAKIN AMERICA!