Product: Cenlar Website Clear all filters (0 of 7 reviews match)
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I submitted two complaints and am met with mostly just incompetence from Cenlar as a reply. They seem to always think that when they have a problem, that it's actually the customers fault. I've proved beyond a shadow of doubt that it is they who are at fault and they...
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Anonymous
Gerard

Same issues here. I guess since I don't have an account I guess I no longer owe them anything.Try that for a month and see how fast they locate the account. I still may not be...

1.0
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Cenlar Website
#1179235
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This so-called mortgage company is a complete joke.My loan was sold to them a couple of years ago. They are very backwards in their software and website. They had a basic website that was at least functioning for making online payments until recently and updated with a...
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1.0
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Cenlar Website
I didn't like
  • Poor quality
#1175340
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Cenlar - Horrible website

Cenlar recently changed their website. It's horrible. The old version was awesome. The new website - nightmare. I don't know who designed it but that person had so skills, knowledge or understanding of a customer. Cenlar, please bring the old website back!!!!
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Cenlar Website
#1168325
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Cenlar - The new website is horrible

Please bring the old website back. The new website is horrible, I can't find anything, loan info isn't showing property, a lot of information is missing. Horrible
2.1
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Cenlar Website
#1166605
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Tried calling Cenlar to speak to someone about why I am having this problem. Nice lady. (FYI: I've already disabled my adblocker, my internet security etc). I believe its because I am overseas and they are blocking foreign IP addresses. The rep on the phone thought...
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Anonymous
Anonymous

I called too. They said everything was fine and there was no change. At that time, it did work and I paid that month. Now, nothing has worked for two days and I don't want to ...

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Cenlar Website
#1144748
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I found out that they changed websites and I needed to create a new account.They didn't inform me of this, the old link I was using just stopped working. I tried to register, but they said my information couldn't be verified. I tried their "Chat Now" button, but...
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Anonymous
ConfusedCenlarCustomer

Do you know what the new website is? I can't find it

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Cenlar Website
#1144110
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I called in because I'm having difficulty with the new website.I have to recreate my account and answer 5 security questions which is rediculous. I just want to pay my bill!!!!. Your site is the most challenging and inconvenient pain to deal with. Why so many security...
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Cenlar Website
#1140369
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