Orlando, Florida

Customer service is totally outsourced to India and people are impossible to understand over poor quality phone lines. I have spent 8 months!

trying prove that I have always had insurance, which I have. During that process I changed my adress which took 5-6 attempts? I then received 5-6 letters in the mail confirming my new address. after another 2 months of waiting for re-imbursement for the 3200$ and change they "stole" from my checking account, I have today been told that the check was sent to another address....WDF!

I ahte this company! I am refinancing with another company as soon as I possibly can....Cenlar Is the worst business I have ever had to work with ever!

Product or Service Mentioned: Cenlar Mortgage.

Monetary Loss: $3500.

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