Contact Cenlar Customer Service
Cenlar Phone Numbers and Emails
Toll-Free Number:
-
(800) 223-6527
Legal:
-
(609) 883-3900Privacy Inquiries
Cenlar Email:
How to Contact Cenlar Customer Service?
Most Popular Number:
| Total calls: 569 | Issues resolved: 38 | Last call: Jun 9, 2025 |
Cenlar Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Cenlar Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Cenlar is 8002236527. 85% of consumers used this number to address their issues and concerns.
The average hold time is from 3 to 5 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Cenlar may ask you for the following information to identify you as a customer: first and last name, social security number or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Cenlar Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Cenlar is 8002236527. 85% of consumers used this number to address their issues and concerns.
The average hold time is from 3 to 5 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Cenlar may ask you for the following information to identify you as a customer: first and last name, social security number or address or zip code.
People call Cenlar mainly because of product/ service, request for information, payments and charges.
17% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Cenlar is webmaster@cenlar.com.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Cenlar Website:
Cenlar Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am - 6:00pm
Saturday: 8:00am - 12:00pm
Other Location:
425 Phillips Blvd
Ewing, NJ 08618
How Good is Cenlar's Customer Service?
Summary of Cenlar Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Cenlar?
Payments and Charges Question:
- “Payment”
- “Need to make mortgage payment”
- “To get my interest payments from 2/1/21-6/1/22”
Product/ Service Question:
- “Insurance notification”
- “Interest 1098. I DO NOT HAVE MY LOAN NUMBER”
- “To apply for a loan”
Request for Information Question:
- “Need to talk to customer service”
- “Question about escrow check”
- “Venkat sent a email saying they want to talk to me regarding one of the 3 accounts”
Account Question:
- “Please send me a my email my bill”
- “Mortgage login”
- “Need previous years tax statement on a closed account”
Employment Question:
- “Did you receive my payoff?”
- “Mortgage payoff”
- “Payoff”
Staff Question:
- “Speak to customer service”
Shipping and Delivery Question:
- “I need my tax papers. I have not received it and I'm trying to print it. It does not open up.”
- “I ordered my tax papers to be mailed to me on March 13 and I have not received them yet. I need to talk to somebody.”
- “Didn't get 1098”
Return/ Replace Question:
- “Return a call”
- “Change auto withdraw account”
Refund Question:
- “Reissue refund check of a decease person”
- “Refund check”
- “Tax refund”
Website/ Application Question:
- “You website won’t let me make a payment”
- “Website”
- “Reissue of misapplication check”
Other Question:
- “Reconveyance”
- “Taxes”
- “To get another check in my name”
Compare Cenlar Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
