Contact Information

Cenlar Phone Numbers

Toll-Free Number:

  • (800) 223-6527

Customer Service:

  • (800) 223-6527

Loan Servicing:

  • (888) 782-7378
  • (609) 883-3900
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Headquarters Address:

Cenlar FSB
425 Phillips Boulevard
Ewing, New Jersey 08618
United States

Other Info:



webmaster@cenlar.com

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Summary of Cenlar Customer Service Calls

189 TOTAL
CALLS
77% SUCCESSFUL
CONNECTIONS
03:45 AVG CALL
DURATION
24% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Cenlar to Ask about:

Payments and Charges Question:

  • “Need to make mortgage payment”
  • “Payment”
  • “I can’t make a payment”

Account Question:

  • “Reset password but cannot access account” , Review # 1520311
  • “Help to create an account”
  • “Need account number”

Request for Information Question:

  • “Mortgage questions”
  • “About a home”
  • “Hello I received a letter in regards to my policy/ invoice n you are question the names on the account”

Website/ Application Question:

  • “You website won’t let me make a payment”
  • “Website”
  • “Reissue of misapplication check”

Product/ Service Question:

  • “Home insurance”
  • “Did not pay home owners insurance”

Return/ Replace Question:

  • “Change auto withdraw account”

Refund Question:

  • “Tax refund”

Other Question:

  • “Foreclosure” , Review # 1525620
  • “Pago”
  • “Loan”

Cenlar Rating Stats

1.3 out of 5 stars
based on 164 reviews
See all 490 reviews

Rating trend

About

Cenlar Terms of Service
Cenlar Privacy Policy
Top Cenlar Services

Mortgage, Loan, Customer Care

Top Cenlar Products

Website, Account

Cenlar Pros and Cons

Pros: Good interest rates

Cons: Gave 1 star because no zero option, Customer service, Run around and lack of professionalism, Poor quality, Completely useless

Summary

Cenlar is an American financial services company. The company was founded in 1968. Cenlar is a subservicing company and wholesale bank. The company specializes in loan administration and reporting; originating, processing and servicing of loans and other products and services of financial nature. Cenlar focuses on subservicing. The company provides Private Label subservicing and much more. Cenlar is one of the leading companies in the market, it services all U.S. states. Cenlar services residential home portfolios and offers home equity loans, residential loans, auto loans, student loans and many other kinds of loans.

Cenlar reviews and complaints

Cenlar is ranked 168 out of 1257 in Loans and Mortgages category

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Cenlar Stats

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Number of Calls

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