Not resolved
Customer service
Product or Service Quality

They use the Julian calendar to figure your net income which is not the standard way by doing so they said we make about 1600.00 more a month and that they denied the short sale because we have 445.00 to much after we pay our bills. They said this is how they do it and it is not negotiable the buyer was at 100% of the FHA appraisal .

Never heard of this Julian calendar thing my husband gets paid bi weekly. We were paying our Mortgage all along and now have stopped maybe they thought we we just keep doing it, house has been for sale over a year.

Product or Service Mentioned: Cenlar Mortgage.

Reason of review: Short sale denied.

Preferred solution: Let the company propose a solution.

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