425 Phillips Blvd, Ewing Township, NJ 08618, USA
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1.6
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I recently refinanced my home in May. I was due an escrow refund check from Cenlar which I received early July.

I just went to deposit it in to my bank and the ATM said the check had already been cashed. Conveniently Cenlar doesn't have phone support on the weekend to find out who they gave my escrow to

Product or Service Mentioned: Cenlar Mortgage Refinance.

Reason of review: Problems with payment.

Cenlar Cons: Customer service was horrible, Customer service never available.

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Anonymous
#1552350

We have been trying to get our escrow refund returned to us since we sold our property on 11/22/2017. We have called/emailed Cenlar numerous times since then asking for our refund to no avail.

We are going to give Cenlar FSB one more shot to send us the money we are due before reporting them to the Office of the Comptroller of the Currency (OCC), which is the reporting agency over FSB banks.

I hope others will report them, as well. https://appsec.helpwithmybank.gov/olcc_form/

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