Fairfield, Pennsylvania
Not resolved
Billing Practices
Customer service
Diversity of Products or Services

I am a 100% disabled veteran in the state of Pennsylvania. As that I am exempt from paying property taxes. Having sent numerous documents to Cenlar they want to know what percentage my taxes will be reduced and a copy of a tax bill showing 0 owed.

These people do not know the meaning of exempt. They are not familiar with the veterans mortgage and tax rules in this state, however, they are a VA lending approved mortgage company.

I believe they use stall tactics and ignorance as a mechanism for circumventing a classification of Fraud......

Product or Service Mentioned: Cenlar Mortgage.

Reason of review: Poor customer service.

Monetary Loss: $1600.

Preferred solution: Deliver product or service ordered.

Cenlar Cons: Waiting for phone calls that never come.

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