I am a 100% disabled veteran in the state of Pennsylvania. As that I am exempt from paying property taxes. Having sent numerous documents to Cenlar they want to know what percentage my taxes will be reduced and a copy of a tax bill showing 0 owed.
These people do not know the meaning of exempt. They are not familiar with the veterans mortgage and tax rules in this state, however, they are a VA lending approved mortgage company.
I believe they use stall tactics and ignorance as a mechanism for circumventing a classification of Fraud......
Product or Service Mentioned: Cenlar Mortgage.
Reason of review: Poor customer service.
Monetary Loss: $1600.
Preferred solution: Deliver product or service ordered.
Cenlar Cons: Waiting for phone calls that never come.