I too was sent to Cenlar when TBW folded. Six months or so after Cenlar took over I recieved a letter saying I was one month behind. I knew that cause TBW never cashed my last payment. Easy fix money was still in the bank, wrote new check.
Fees, I am not going to pay the online fee or phone fee, I mail a check with the provided payment coupon book which by the way comes with pre addressed mailing labels , (nice touch Cenlar), this service is FREE.. Yes my payment went up, cause the property taxes and insurance go up every year. On a FIXED rate mortgage the monthly payment does not go up or down. What drives your monthly payment up or down is taxes and insurance. Want to lower your payment the only real thing you can do is shop for lower property insurance, just becareful lower insurance cost does not mean lower coverage. So quit whining and suing, and manage your mortgage properly. GREAT JOB CENLAR!!!!
For those of you who are still not satisfied,,, refinance your mortgage with a different company.
If your payment nearly doubled it is most likely caused by the terms of your mortage. Remember CENLAR is bound by the original terms of your mortgage as well as any other company that may end up with it.
Product or Service Mentioned: Cenlar Mortgage.