My mortgage was sold to CENLAR within days of closing and it's been one headache after another! 50% of the time I try to make a payment through the automated system it says the system is down.
They didn't pay my insurance and the insurance company was sending me notice they were going to cancel my policy! CENLAR told the insurance company they would overnight the payment, they didn't and the insurance company again had to fight with them. They finally did pay with a day to spare.
Premiums continue to go up according to them so that I'm now paying almost $40 more a month. I'm in the processing of refinancing with the hope that I can escape this nightmare!
Product or Service Mentioned: Cenlar Mortgage.
Reason of review: Problems with payment.