The website itself looks like it hasn't been touched since the early 90's, but at least for awhile it would function. One day I logged in to make a payment with the same username and password I have used since day one and was told I was locked out.
I made one attempt--it says right on the website that you should have at least three attempts (and I am 100% sure I entered the right info). Anyway, the only contact information that is offered is an email address. I have emailed them four times in two weeks asking for assistance and have no response. I had also emailed them four times asking for tax paperwork since it was never sent, but also never got a response.
I guess they don't want their money--or they are waiting for the chance to claim that I have missed a payment.
What a joke. Pray that your loan never gets sold to these people!
Product or Service Mentioned: Cenlar Loan.
Reason of review: Problems with payment.