I paid off my loan 13 months ago and this company has not released the lien on the deed with
the local county yet. I am trying to borrow money to purchase a different property and cannot
close the loan because of CENLAR not releasing the deed. I was told that they are "missing an
assignment" and the customer service didn't know what that meant. The last person I spoke
"Loretta" blames this mix up on the previous mortgage company. I have had several problems
with this company when I had the loan and I am still having to deal with them 13 months after I
paid off the note.
Product or Service Mentioned: Cenlar Loan.