My loan was transferred from TBW to Cenlar a couple of months back. I did get a notice. The monthly amount they want me to pay is greater than it should be. I have tried to get hold of them, but I cannot get any body to respond to my numerous mails. I have also tried to call them on the number listed. The phone is busy or gets disconnected after you enter your information. I have also sent communications via their web site. I get repeated automated responses saying that they are too busy.
How can a company do business cutting off communication from its customers?
Product or Service Mentioned: Cenlar Loan.