dovenmuehle transfer my family's loan over cenlar several weeks ago. we never received anything in the mail about the transfer from cenlar.
so finally I called them up and ask about the new loan number and coupon book. to make a long story short, we still haven't received a coupon book, after several calls. they have send us other letters, but not the coupon book. they are claiming there was a back-log through their printing company.
if you are unfortunate to deal with these "phonies", prepare to spend a lot of time on the phone. you will lose you ever loving mind.
Product or Service Mentioned: Cenlar Loan.