Venice, Florida

I have my mortgage payment done via automatic payment from my bank. A problem came up when the wrong account # was used. Now I have 2 payments going to the wrong account.

I tried calling Cenlar to correct the problem and could only talk to someone in India. He did not understand the problem and it took over 45 min. for him to tell me to just send the payment again.

I do not want a late payment for a mistake I did not make. I would like to speak to a person in the US and get it done in one call.

Product or Service Mentioned: Cenlar Mortgage.

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CENLAR has been collecting $20 and $16 for inspection fees and other fees for whatever reason. I'm so unhappy with them that I need a lawsuit myself.

They are NOT to be trusted and need to be investigated by the FDIC.


(609)718-2432 Trenton, NJ

(609)718-1606 fax "Aron"

Real USA customer service, only took 2 letters 15 faxes, 8 calls threatening legal action. Finally sending today certified return receipt letter from PO to be able to persue CLASS ACTION due to being threatened over escrow account.

to cbhart21 Auburn, Washington, United States #685209

did you ever get this resolved and how if so? i am dealing with my escrow as well

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