Austin, Texas
Not resolved
1.0
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My mortgage was transferred to cenlar. I haven't had any direction whatsoever through the mail or through email about how to pay them.

I filled out a request online and it went unanswered. what's the deal with these guys? I'm afraid that now I cannot figure out how to pay them that they are going to charge me a late fee. I literally have no idea how to even find a number for them on their website.

The site is terrible and very useless. I will ask future brokers not to move me to these guys.

not good! run!

Product or Service Mentioned: Cenlar Mortgage.

Reason of review: Bad quality.

Preferred solution: Let the company propose a solution.

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