I submitted a loan modification request July 2009 and did not receive a response back from CENLAR until February 2010 beacause the CENLAR representatives said that they had a backlog on loan modification requests. Well, the rejection that I received indicated that I did not have enough money.
Go Figure! The reason for the loan modification request was to get my loan modified because there was a change to my income. To date, I have not received any assistance from this company. Instead, they insisted that I continue t pay my loan.
Everytime that I called, I gota different response. I can never get clear direction on how to get a modificatio to my loan.
Product or Service Mentioned: Cenlar Mortgage.