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So here is the details. I called them because I had not received my new mortgage number. I was told no problem no account coming over would be charged late fees this month due to the transition. well I did get my account number from Citibank and went in a created my...
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8 comments
Edyn
#1728638

other then CFPB to whom can you complain? they are charging me bogus fees doing needless redundant property inspections . i wont budger

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Most Helpful
Review
#1405168 Review #1405168 is a subjective opinion of poster.
Service
Cenlar Mortgage
Reason of review
Problems with payment

Cenlar review in Baltimore, Maryland: Worst COMPANY on the planet

1.0
Details
I can't even write how pissed I am... It will be a thesis!
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Review
#1681706 Review #1681706 is a subjective opinion of poster.
Reason of review
Poor customer service

Cenlar review: Improper accounting practices.

1.0
Details
The servicing agency completed an incorrect escrow analysis 3 months prior to annual due date, resulting in $150.00 monthly mortgage increase. In spite of admitting their error they have failed to complete a corrective analysis and have not applied electronically debited funds (completed by Cenlar) to my mortgage account for two months which has now resulted in account delinquency. I have received a letter from their collections department demanding payment to avoid home ownership loss. What is a consumer's recourse to appropriate resolution??
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Review
#1669584 Review #1669584 is a subjective opinion of poster.
Service
Cenlar Mortgage
Reason of review
Problems with payment
Preferred solution
Deliver product or service ordered

Cenlar is the Worst

1.5
Details
After 15 years of having my mortgage serviced by Citibank, I never had a single issue. Now with Cenlar in the driver's seat, I'm constantly harassed about not having adequate insurance. My insurance policy is enough to cover replacement cost plus 20%. I plan to either pay off this mortgage or refinance, just to get away from Cenlar.
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Review
#1633423 Review #1633423 is a subjective opinion of poster.
Service
Cenlar Mortgage
Cons
  • Poor servicing of loans
Reason of review
This Company is not capable of loan servicing.
Preferred solution
Citibank should re-think their decision to hire Cenlar to service their loans
Tags
  • Citibank Complaint
  • Bad Escrow Account Management
1.0
Details
We had two loans with Liberty Savings who sold them to Cenlar. Cenlar has been impounding double the cost of insurance on the loans. A lower level customer service person said nothing could be changed for 18 months. A lie. When we called her on it she admitted she was...
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Review
#1630630 Review #1630630 is a subjective opinion of poster.
Service
Cenlar Mortgage

Cenlar review in Akron, Ohio: No customer service

1.0
Details
Was behind with my mortgage with shitibank. So i had a few hundred dollars in this side account with Shitibank. Loan wss transferred to Cenlar who took my partial mtg pymt to pay late fees which I with Shitibank. Cenlar said I owed them the money & they don't accept partial payments.
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Review
#1619053 Review #1619053 is a subjective opinion of poster.
Reason of review
Poor customer service
I have been w/LGE via Cenlar for 21 yrs...in my home. I wanted a Loan Mod in 2017. I went to LGE, they couldn't help me...They told me to call CENLAR, but they couldn't seem to locate their number..Liars, low life bastards...I finally walked in to LGE/Acworth, ga....
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Review
#1603010 Review #1603010 is a subjective opinion of poster.

Cenlar review in Salem, Oregon: Parent Died

1.0
Details
My mother dies and I have spent since June trying to get her mortgage details and make payments. The staff shuffles you from you person to another to another to another.
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Review
#1596575 Review #1596575 is a subjective opinion of poster.
Service
Cenlar Mortgage

Cenlar review in Chicago, Illinois: Worst mortgage experience of my life

1.0
Details
Would never sign up for this *** company. Very bad and rude people
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Review
#1585395 Review #1585395 is a subjective opinion of poster.
Service
Cenlar Customer Care
Reason of review
Problems with payment

Cenlar review: Horrific customer service

I needed to make a check to them, all I wanted to know if who to make the check payable to. Their representative kept sending me these huge wall of text instead of answering my simple question, clearly was not even reading what I was typing. Each time they took 3 entire business day to respond. It should be illegal to be that bad.
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Review
#1584651 Review #1584651 is a subjective opinion of poster.
Service
Loan
Reason of review
Poor customer service

Contact Cenlar Customer Service

Website:
Mailing Address:
425 Phillips Boulevard
Ewing, New Jersey 08618
United States
Phone:
(609) 883-3900
All Cenlar Contacts

Cenlar Products and Services Reviews

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Latest Question

Cenlar Questions

CENLAR la peor compañía de hipotecas

1.0
Details
CENLAR La peor compañía de hipotecas. Pésima experiencia con el servicio, ningún tipo de ayuda para resolver los problemas, solo dan vueltas a lo mismo. Cobros fuera de tiempo. Sistema web un desastre. Estados de cuenta con cifras falsas.
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Review
#1581434 Review #1581434 is a subjective opinion of poster.
Service
Cenlar Mortgage