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I was totally paying my bill to them and then without notice they raised my monthly payment from 102.00 to 584.00. Now they are trying to take my house which they wont do but what a corrupted company. Read the complaints about Cenlar...they are bad and don't deal with...
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Company wrote 0 public responses to the review from Dec 09.
Anonymous
Dogon18

I agree with your comments that CENLAR is a very unprofessional company. It sent me a letter falsely claiming that I owe November 2018 mortgage payment; the payment was posted...

#1419197
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Cenlar - Terrible company

I took a loan out with Cenlar for 26,000 with a payment per month of 102.00. Without notice they raised the monthly payment to $584.00. I am fighting them on this and will file a complaint with the Washington St Attorney General this week. Do NOT do business with this company. They are a very corrupted company and need to be put out of business. Lets do this and end this total abuse.
Company wrote 0 public responses to the review from Dec 09.
#1419005
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2 weeks ago I called these people to get a loan payoff figure. They gave me the amount down to the penny. The next day I mailed them a check in the amount requested. 10 days later they send me a notice that all payoff amounts must be paid by certified check. Why did...
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Company wrote 0 private or public responses to the review from Nov 26.
1.0
#1408277
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So here is the details. I called them because I had not received my new mortgage number. I was told no problem no account coming over would be charged late fees this month due to the transition. well I did get my account number from Citibank and went in a created my...
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Company wrote 0 public responses to the review from Nov 21.
#1405168
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Was supposed to be able to set up online account effective today (11/1/2018) with new loan number provided to me in writing by CitiMortgage and Cenlar joint letter received a week ago. When I tried to set up my account they say the loan number they sent me does not...
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Company wrote 0 private or public responses to the review from Nov 01.
Anonymous
Pres

I had exactly the same experience. Twenty years of citi mortgage happiness, the start with Cenlar give me a sick feeling in my gut. I was finally able to get a payment to them...

Anonymous
AnotherCiti

The more reviews I read, the more worried I'm getting. Not sure if it's the same scenario, but Citi recently transferred my mortgage over to Cenlar as well. I got an email say...

#1392426
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Cenlar is a sub-servicer which means there is another bank or mortgage company, like Citi, who owns the Mortgage Servicing Rights (MSR's). Cenlar has an obligation to tell you who owns the MSR and/or who is the investor (many times its the same entity). Once you get...
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Company wrote 0 public responses to the review from Oct 28.
#1390067
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I refinance through Costco and this is the bank who you deal with Terrible I did everthing to get the payment to come out of my checking and it never came out I called several times I got the same answer the payment was made but it never came out I wish I never...
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Company wrote 0 private or public responses to the review from Oct 21.
1.0
#1386463
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1) Fax. For action, do fax them with your issue. Use a free fax service. Oddly, faxes and written documents get higher visibility than call center notes. Allow them three days to recognize the existence of your fax. Their process is to forward date the fax two to three...
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Company wrote 0 private or public responses to the review from Oct 20.
1.0
I didn't like
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#1386015
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Cenlar - Wrongful foreclosure Atty

Any recommendations for a good attorney to represent me against Cenlar? I need help fast?? RKConduff@gmail.com. They have run the gamut on illegal things they’ve done. I’m in the Near Atlanta Area. Thanks.
Company wrote 0 private or public responses to the review from Oct 19.
1.0
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#1385495
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Cenlar - Terrible

Been trying for over a month to get tax/interest statements with no luck. Every time I call I get different answer. One says they can fax it (doesnt fax), one says they can only mail it (3 weeks since they said they mailed it), one says they cant find loan at all.
Company wrote 0 private or public responses to the review from Oct 11.
1.4
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Website
#1378901
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