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My daughter's house burned to the ground in the recent northern CA fires. She received a joint check from insurance payable to her and Cenlar. The check is far greater than the outstanding mortgage so Cenlar is supposed to negotiate the check and return the balance of...
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#1443999
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Cenlar in Ewing, New Jersey - It’s a fraudulent company

Cenlar is a fraudulent company, they kept taking the money and still counting the late 1 month and after total 3 month which I’m still paying they send me a Forclosure notice and I had to pay they’re lawyer a 1000 on the Top of the 20,000 that I also paid , no reason for them . To still count the 1 month late and keep adding it , I need someone to help me to file a class action suit.(646) 606-6609. Thanks
1.0
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#1432903
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My condominium was flooded because of the upstairs unit caught on fire, the water damaged my entire unit, everything had to be replaced and renovated. The mortgage Company which is CENLAR is holding the contractor’s check that was issued by the insurance company....
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1.0
#1427115
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Cenlar - Are you joking?

Nobody, that's NOBODY on Earth, could be less competent than Cenlar. JUST TRYING TO MAKE A PAYMENT is a chore. It's stunningly inefficient. Auto-pay doesn't work. Nobody can be reached. The website is absolute ***
#1425835
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I was totally paying my bill to them and then without notice they raised my monthly payment from 102.00 to 584.00. Now they are trying to take my house which they wont do but what a corrupted company. Read the complaints about Cenlar...they are bad and don't deal with...
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Anonymous
Dogon18

I agree with your comments that CENLAR is a very unprofessional company. It sent me a letter falsely claiming that I owe November 2018 mortgage payment; the payment was posted...

#1419197
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Cenlar - Terrible company

I took a loan out with Cenlar for 26,000 with a payment per month of 102.00. Without notice they raised the monthly payment to $584.00. I am fighting them on this and will file a complaint with the Washington St Attorney General this week. Do NOT do business with this company. They are a very corrupted company and need to be put out of business. Lets do this and end this total abuse.
#1419005
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2 weeks ago I called these people to get a loan payoff figure. They gave me the amount down to the penny. The next day I mailed them a check in the amount requested. 10 days later they send me a notice that all payoff amounts must be paid by certified check. Why did...
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1.0
#1408277
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So here is the details. I called them because I had not received my new mortgage number. I was told no problem no account coming over would be charged late fees this month due to the transition. well I did get my account number from Citibank and went in a created my...
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#1405168
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Was supposed to be able to set up online account effective today (11/1/2018) with new loan number provided to me in writing by CitiMortgage and Cenlar joint letter received a week ago. When I tried to set up my account they say the loan number they sent me does not...
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Anonymous
Pres

I had exactly the same experience. Twenty years of citi mortgage happiness, the start with Cenlar give me a sick feeling in my gut. I was finally able to get a payment to them...

Anonymous
AnotherCiti

The more reviews I read, the more worried I'm getting. Not sure if it's the same scenario, but Citi recently transferred my mortgage over to Cenlar as well. I got an email say...

#1392426
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Cenlar is a sub-servicer which means there is another bank or mortgage company, like Citi, who owns the Mortgage Servicing Rights (MSR's). Cenlar has an obligation to tell you who owns the MSR and/or who is the investor (many times its the same entity). Once you get...
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#1390067
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