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Loan Payoff Review

2.7
Details
This is the worst experience I have ever had with a banking institution!!!
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Review
#897610 Review #897610 is a subjective opinion of poster.
Reason of review
Bad quality

Short Review on April 15, 2016

3.2
Details
I was charged 2 late fees. It was the companies error. I provided banking details with representative, however, my account previously used was still charged. They agreed to review the taped conversations where it had been agreed apon to refund the two late charges totaling 237.00. No one ever got back with me x 2 attempts with supervisor.
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Review
#830526 Review #830526 is a subjective opinion of poster.
Reason of review
Problems with payment
3.0
Details
I have been with Cenlar since 2010 and the are the worst. I make my mortgage payments on the 3rd of every month and they will call me and send me letters saying that I'm late on my payments. I have to electronically send all payments due to the fact if I mail them out,...
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Review
#818874 Review #818874 is a subjective opinion of poster.
Service
Cenlar Mortgage
Cons
  • Gave 1 star because no zero option
  • Waiting for phone calls that never come
Reason of review
Poor customer service
3.0
Details
We've had the same flood insurance for all 8 years that we have lived in our current house. As soon as Cenlar took over the loan 2 years ago the problems started. In the fall of 2013 they said we didn't have insurance but a fax from our insurance broker got it fixed....
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Review
#590104 Review #590104 is a subjective opinion of poster.
Service
Cenlar Loan
Reason of review
Order processing issue
Loss
$2250
Preferred solution
Let the company propose a solution
Tags
  • Flood Insurance

Contact Cenlar Customer Service

Website:
Mailing Address:
425 Phillips Boulevard
Ewing, New Jersey 08618
United States
Phone:
(609) 883-3900
All Cenlar Contacts

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