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Needed information | Cenlar review from Missouri City, Texas

5.0
Details
Just needed account # for insurance
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Review
#1377005 Review #1377005 is a subjective opinion of poster.
Service
Cenlar Mortgage

Cenlar Customer Care Review

4.6
Details
Have had Cenlar for 4 years, refinanced with them 2 time as well I think the company is great the customer service is excellent. I know everyone is in titled to their own opinion.
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Review
#883500 Review #883500 is a subjective opinion of poster.
Service
Cenlar Customer Care
Reason of review
Good customer service

James D Stevenson from Cenlar is a useless employee who should be fired.

5.0
Details
We had to deal with James D. Stevenson and he was so unprofessional. Our realstate agent tried to reach him and he did not respond till 1 month later and we called him several times. He finally got back to us after someone already inspected the house and they were willing to pay the amount the bank was asking. This was through Cenlar and he responded on a Sunday "today 7/26/15" and said sorry we can't help us. I'm going to request to speak with his supervisors and let them know they have a useless employee working for them and he needs to be replaced ASAP. I will now pursue a Deed In Lieu
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2 comments
Anonymous
#1025315

James Stevenson is one of the most knowledgeable negotiators out there. I met him 5 years ago at BOA, we have closed many short sales together.

He was my guru go to man, when a short sale stumped me!

Cenlar you are going to regret letting this man go!

James,

You are missed :)

Willetta
#1021399

im sorry this happened to you. this place sucks ***!

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Review
#672305 Review #672305 is a subjective opinion of poster.
Reason of review
Poor customer service

Contact Cenlar Customer Service

Website:
Mailing Address:
425 Phillips Boulevard
Ewing, New Jersey 08618
United States
Phone:
(609) 883-3900
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