TB&W loan transfer to Cenlar woes
My Taylor Bean & Whitaker mortgage (closed my mortgage just before TB&W were shut down!) transfered to Cenlar in August. I received a letter from them dated August 18 2009 on September 5th. I then tried to set up my account on Cenlar's website www.loanadministration.com but it won't recognize my loan number-SSN combination.
Cenlar won't respond to my emails sent to firstname.lastname@example.org. Nor have I ever been able to get through a customer service representative. I am currently overseas and have spent countless dollars trying to contact Cenlar for the past week via telephone.