Overland Park, Kansas
Not resolved
1.0
Details
0 comments

My loan got sold to them in July. Since then I have yet to receive a single statement less than a week after it was due.

I've sat on hold for over an hour trying to get things resolved. I ask to speak to a manager and no one seems to know where to send me. Now, because they haven't processed my payment, they want to report it to the credit bureau. I get phone calls every other day.

Today they called me at work.

Is it too much to ask to get a bill before its due?! Is there anything I can do to get away from them?

Reason of review: Problem with delivery.

Monetary Loss: $2000.

Preferred solution: Let the company propose a solution.

Cenlar Cons: Completely useless.

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