Sooo, citi decides to sell my loan. I have never received my loan booklet and thus cannot go online.
I have emailed Cenlar several times and gotten no response. I have tried calling the numbers and every time I can’t get through. I went ahead and just used the automated way to pay but as I’m checking the account via phone it’s still saying no payment. So I’m still on hold but here’s the kicker instead of even having nice pleasant music I’m just getting a beep.
Been this way for 20 mins. I feel like citi should get sued for emotional distress for putting people in this predicament.