CENLAR sits on 74K of insurance money for repairs to my home due to winter storm, and gives me the run around when trying to get funds to pay contractor. I am trying desperately to have work finished so I can move back into my home and I'm told it will take 24 to 48 hrs.
to speak with a supervisor. I find this to be horrible customer service, inept staff and unjust procedures.
It has been a task from *** to deal with this company in the past 3 weeks. I hate the fact my mortgage was sold to CENLAR .
Reason of review: Poor customer service.
I didn't like: Company customer service at all.